Introduction
This unit covers the development of effective workplace relationships, where students learn specific communication techniques for interacting with clients. They apply active listening and empathy skills while collaborating with colleagues and other services. Students also address constraints to communication, utilize appropriate verbal and non-verbal communication methods, and ensure accurate reporting and documentation of information.
This course is well-suited for healthcare professionals such as registered nurses, certified nursing assistants, home health aides, physical therapists, occupational therapists, and medical assistants, who play a critical role in delivering quality care and support within the healthcare industry.
Unit Overview
Aims and Objectives of this course
The course “Communicate and Work in Health or Community Services,”based on CHCCOM005, aims to develop essential skills in verbal and non-verbal communication. The course focuses on enhancing understanding, demonstrating respect, and effectively communicating service information in a clear and easily understandable manner.
The content of the “Communicate and Work in Health or Community Services” course aligns with the unit of competency outlined in CHCCOM005. While the course is nationally recognized, it covers the learning outcomes and elements associated with the specified unit. The course includes narrated e-learning resources available online, online assessment tasks, and the opportunity to download a Certificate of Completion upon successful completion of the assessment tasks.
IHNA (Institute of Health and Nursing Australia) is trusted by more than 25,000+ students and has been committed to providing excellence in education and training to meet the needs of the community since 2007.
General skills outcomes
By the end of this module, students should be able to:
- Reflect on own perspectives.
- Appreciate diversity and inclusiveness, and their benefits.
- Communicate with people from diverse backgrounds and situations.
- Promote understanding across diverse groups.
IHNA Online Admission Requirements
To enrol in the course, students need a strong base in digital literacy, covering skills like computer navigation, internet browsing, software use, digital file management, online communication, and a basic grasp of cybersecurity to protect personal information and identify online threats.
Prerequisites
No prerequisites units required.
Assessment
Theory based assessment which includes multiple choice questions.
* Aboriginal and Torres Strait Islanders’ students are encouraged to apply.
Why IHNA Online ?
- Competency based training underpinned by adult learning principles
- Access to 24*7 Online Library
- Easy Payment Options
- Finalist and Winner of national and international training award
- Networking Opportunities with peak bodies and industries
- IHNA Online Alumnus Status
- Dedicated Student Support Team
- Work Integrated Learning (WIL) – learn as you practice
01
Adam Gardoll
The staff in my opinion are all supportive and friendly and I am enjoying my studies here.
02
Ashley Hartnett
The facilities are continually improving and the support I have acquired is unlike any other school.
03
Baby Aurora Trijo
The dedication, support and motivation of each staff member is great and enables students like myself to achieve their dream.
04
Christian Pascaran
The Staff/educators were very helpful to students when it came to addressing our problems.
05
Jismy Ouseph
I am really thankful to IHNA which gave me the confident and exposure to my nursing career.
Student Testimonial
It is always a pleasure to listen to the stories our students say about us!
Take a sneak peak at the inspiring stories of our students, which often leave us in tears of intense happiness and give us strength and hope
Career Opportunity
After the successful completion of the course the candidates may gain employment as Early childhood educators in various places such as:
- Day care center’s
- Family day care
- Pre-schools
- kindergartens
“A convenient way to build your employability skills and advance your career”
What will I study?
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ISECE0030
Support Inclusion & Diversity
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ISECE0054
Encourage understanding of Aboriginal Torres Strait Islander Peoples’ cultures
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ISWHS0001
Participate in Workplace Health and Safety
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ISECE0031
Support Children’s Health, Safety and Wellbeing
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ISPRT0001
Identify and Respond to Children and Young People at Risk
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ISAID0012
Provide First Aid in an education and care setting
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ISECE0055
Meet Legal and Ethical Obligations in Children’s Education & Care
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ISECE0056
Work Effectively in Children’s Education & Care
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ISECE0038
Observe Children to Inform Practice
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ISPRP0003
Reflect and improve own professional practice
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ISECE0034
Use an approved Learning Framework to guide practice
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ISECE0032
Nurture Babies and Toddlers
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ISECE0037
Support children to connect with the natural environment
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ISECE0033
Develop Positive and Respectful Relationships with Children
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ISECE0035
Support the holistic learning and development of children
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ISECE0036
Provide Experiences to Support Children’s Play and Learning
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CHCDIV001
Work with diverse people
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CHCPRP003
Reflect and improve own professional practice
Course Module
Successful completion of this course requires you to complete a total 17 Units –
- 15 core units
- 2 elective units
Pathways
There are no pre-requisites or any other training package entry requirements for this course.
Pathways to this Course Level III in Early Childhood Education and Care
- Diploma of Early childhood Education and Care
- Diploma of School Aged Children and Care
FAQ’s
Any other questions in your mind – let us give you some more clarity with the following FAQs:
To become an early childhood educator the starting requirement will be to complete a 4-years Bachelor of Education (Early Childhood) or similar Course from a recognised institution. On the other hand, you also have a choice to complete a 2 to 3 years Diploma or certificate course of Early Childhood Education. For more details you can check @
https://ihnaonline.edu.au/courses/ihnas-l3002-level-iii-in-early-childhood-education-and-care/You learn a plethora of concepts and skills in a certified childhood educator course some of the skills include
- Developing curriculum and study material
- Teaching healthy and safety habits in a proper manner
- Using principles of child psychology
- Human overall development
- Helping young children with language development who has difficulty in speaking